Outpatient Surgery Magazine - Subscribers

Comfy ORs - June 2014 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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4 7 J U N E 2 0 1 4 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E by anticipating errors we can limit them and catch them before they cause harm. Here's more of what I learned. 1. Be accountable. When you make a mistake, turn the regret into action. Your respect for the patient and the team is clear when you work to figure out how such errors happen, do what you can to prevent them and build systems to catch the inevitable errors before they cause harm. Accountability starts with an appreciation that humans are imperfect. When you expect to err, you will help build, champion and implement effective safety systems, like the sur- gical safety checklist and hard time outs. You'll also help build a safe- ty culture: a setting where people feel comfortable speaking up. My good fortune was that I work in a place that has worked steadily to W R O N G - S I T E S U R G E R Y OSE_1406_part2_Layout 1 6/13/14 11:40 AM Page 47

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