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O R E X C E L L E N C E. C O M S U P P L E M E N T T O O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E | J U N E 2 0 1 4
W
hen it comes to streamlining
pre-admissions, too many
surgery centers have to be
dragged kicking and
screaming into the 21
st
cen-
tury, says Tina Mentz, president of Square Peg
Consulting. They're missing great new opportunities
to dramatically improve and streamline the process,
making it harder both on themselves and on
patients. She'll share the secrets and techniques
everyone needs to know in "Ace the Online
Admissions Process."
• Let patients take responsibility. We still do
all the work instead of shifting more responsibility to
patients. In this new era, patients are consumers of
health care. They purchase their own coverage, pay
premiums directly and submit wellness data to help
reduce future premiums. Why can't we ask them to
take more responsibility when it comes to the pre-
admissions process? Cancellations still happen too
often because patients don't provide critical informa-
tion, or don't get the testing they need, or fail to com-
plete preps, or don't follow NPO guidelines. That leads
to lost revenue for both the surgical facility and the sur-
geon.
K I C K E R
Tina Mentz
where leaders meet, learn and grow together
L et Te chn ology M ak e
Pr e- A dmi ssi on s a Br e ez e
Untapped opportunities hold huge potential benefits.
Speaker Profile
• Square Peg
Consulting
(www.squarepeg.io).
• Former executive
director of ASC.
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