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J U N E 2 0 1 4 | O R E X C E L L E N C E. C O M S U P P L E M E N T T O O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E
A
nn Geier,
MS, RN,
CNOR,
CASC, and
Nancy
Burden, RN, have seen it
all in their 92 years of
combined surgical man-
agement experience. "You Can't Make This Stuff
Up" is an inside look at the good, the bad, the ugly
and the just plain weird they've witnessed. Here's a
glimpse of the strange-but-true OR tales they'll share.
• On the head-scratchers they've seen. We'll
discuss real-life issues related to infection control,
HIPAA, OSHA, personal protective equipment,
human resources and staff communication — occur-
rences we've actually witnessed during surveys or
over the many years we've spent managing and con-
sulting. Some of it will curl your hair, like the time a
patient let his dog lick a bunionectomy incision.
That wasn't going to show up during the center's
root cause analysis of the resulting infection. We've
gone into centers where there's no RN in sight —
only a medical assistant overseeing things — and
yet they were Medicare certified. Who missed that?
We've seen surgical teams afraid to confront sur-
K I C K E R
where leaders meet, learn and grow together
You Can't Make This Stuff Up
Two seasoned pros share the lessons learned
from surgery's head-scratchers.
Ann Geier, MS, RN, CNOR, CASC, and Nancy Burden, RN
Speaker Profile
• Ms. Geier is a
nationally known
expert with more
than 30 years'
experience in
ASC manage-
ment.
• Source Medical's
vice president of
clinical informat-
ics.
• Ms. Burden serves
as director of ambu-
latory surgery for
BayCare Health
System in South
Florida.
• Overseeing the
expansion of the
BayCare ASC.
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