Jefferson Health in Philadelphia, Pa., which
has both internally developed apps and
worked with third parties to enhance the
patient experience. The goal is to bind the
patient, their contin-
ued well-being, and
their providers on a
continuous basis —
for life, essentially.
But patients and staff
"have to see the value
in it, or they won't
use it," notes Mr.
Gomes.
There are many
patient engagement
6 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • A U G U S T 2 0 1 9
Exceed patient expectations
with simplicity.
Simple, effective text messages
for patients and their families.
No portal to join
No app to download
No extra work for staff
visit www.mycaretext.com
for more information
Status Updates
Directions
Wait Times
Education
Care Coordination
for patients
Patient is recovering
from surgery and you
can visit soon.
Click here to learn more
about caring for your
loved one.
Thank you for the info
and updates!
• EASING CONCERNS The EASE app
enables surgeons to send video mes-
sages to friends and family of the
patient straight from the OR after the
surgery.
