Outpatient Surgery Magazine

Running on Empty - August 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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platforms out there promising to manage various aspects of the patient-provider relationship — and freeing up staff to do more impor- tant things than taking and making patient phone calls. Chances are, there's a product or platform with the right cost-to-features mix for your facility. Beyond the portal The most common example of patient engagement software in the field right now is the web portal, where the patient logs on and looks up test results, discharge summaries and other information specific to their health. Portals can offer patients the ability to securely message clinicians, request prescription refills, schedule appointments, fill out forms, access educational materials — even pay their bills. The problem, though, is that the patient needs to make a conscious A U G U S T 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 6 3 • HOME REHAB The PeerWell app guides patients through their at-home post-op exercise routines. • JUST TWISTLE The Twistle app enables automated check-in and reminders. • LOOPED IN The GetWell Loop app enables clinicians to communicate via text with patients throughout the episode of care.

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