they're really nervous. And that anxiety climbs exponentially in the
last 30 to 60 minutes of their waiting," says Mauricio Garrido, MD,
clinical director of the Heart and Vascular Institute at Abington
Hospital – Jefferson Health in suburban Philadelphia.
Dr. Garrido speaks from personal experience. Right before he start-
ed college, his father had a coronary bypass times six. The young man
recalled how anxious he felt while in the waiting room during his
father's surgery. And he didn't forget it once he became a cardiac sur-
geon himself.
Dr. Garrido thought it would be beneficial for family members to
actually see him and the team in the OR. So he set up a videoconfer-
ence linking a feed in the OR to an iPad. Toward the end of the case, a
nurse takes the iPad to the waiting room so Dr. Garrido can update
the family. It's a short conversation, maybe lasting 60 seconds. The
family can see Dr. Garrido from the mid-chest up, still masked and
scrubbed in, as well as OR team members. Nothing in the operative
field shows on screen.
"We basically let them know that we've cleared the real hurdles of the
6 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • A U G U S T 2 0 1 8
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