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2013
Awards
pens to your work, workplace and life when you're truly engaged in
the job you do and the people you serve. "It really spoke to me," says
Mr. Ellinger. "Golden-rule-type stuff they taught us as children that we
might have forgotten, but it still holds true."
To keep employees engaged, "we're always trying to find ways to
spark interest, to allow people to reinvent themselves and the work
they do," says Mr. Ellinger. Besides the book group, which he hopes to
make a quarterly event, there's also a regularly updated display charting case volumes, costs, revenues and other bottom-line numbers, so
staff can see how the facility's doing and whether they're on track for
bonuses. "The more information you have, the better you feel about
the place you're working," he says. "As opposed to just punching a
clock and hoping you're making a contribution."
