strongly into play here, too. To properly maintain instruments, you
need to know how to disassemble and clean them. When you're talk-
ing about something as complex as an endoscope, there are a lot of
nooks and crannies, and a lot of lumens.
The key is to follow the IFU to the letter. That's true with every
instrument, but especially with scopes. We process about a thousand
endoscopes a month and we don't leave anything to chance. We do
competencies twice a year for our staff on all scopes, but we also pro-
vide backup in the way of a software package that gives us access to
thousands and thousands of IFUs. Everyone in sterile processing has a
touch screen, so if someone gets confused or needs a reminder, he or
she can click on the screen, key in a password and pull up the appro-
priate instructions. We've tried to make it as easy and efficient as we
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