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O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | M A R C H 2 0 1 5
P r a c t i c a l p e a r l s f r o m y o u r c o l l e a g u e s
I D E A S T H A T W O R K
S H A R E D K N O W L E D G E
Daily Conference Calls With Our Sister Centers
W
hen you have 3 facilities operating under the same
umbrella, it's easy to slip into a silo mentality and func-
tion as though you're all independent. But doing so isn't
very economical or efficient. So a couple of years ago, we began hav-
ing conference calls every morning between our CS and OR leader-
ship at each of our 3 facilities. Every morning at 10:30, we spend 10 to
20 minutes talking about what we have scheduled, our staffing and
equipment needs, and how we can work together to make all of our
lives a little easier. For example, if we know that on a given day, one
OR department is going to be busier than usual and another is going
Denise
Westendorf,
MSN,
RN
z PLANNING SESSION Krystle Jorgenson, MSN/MHA, RN, CNOR,
(left) the manager of surgical services at UnityPoint Health-Trinity, and
lead RN Melissa Murphey consult with their sister facilities.