ORX Proceedings 2013_Layout 1 12/6/13 11:23 AM Page 50
Use Technology to Rev Up Pre-Admissions
It's time to start collecting patients' pre-op information online.
H
ow many of you," Tina Mentz began, "made
your airline reservation online?" All of
the hands in the audience went up.
"How many made your hotel reservation
n UP TO SPEED
Facilities aren't
using technology
to its full
advantage,
says Tina
Mentz.
online?" With everyone's hands still in the
air, Ms. Mentz, executive director of the
Elmhurst (Ill.) Outpatient Surgery Center,
had made her point.
If you prefer to book your travel
online, why not let your patients register for surgery and submit their medical histories online,
too? Why have your
nurses make phone
calls when technology
exists to streamline the
process?
But when asked
whether patients complete medical histories
online, only 22% of the
audience said their
patients did. And only
4% of the audience texts
Can your accreditation do this?
• Schedule and conduct ASC survey
within 3 to 6 months of receipt of
your application
can obtain accreditation AND
• Provide comprehensive staff
resources to answer your questions
• Award the Gold Seal of Approval®
so you can market your
accomplishment to your staff
and patients
The Joint Commission can.
patients to remind them
of arrival times on the
day of surgery. By using
e-mail and text
5 0
ownload
at:
www.jointcommission.org/ASCCanDo
S U P P L E M E N T T O O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E | D E C E M B E R 2013