OSE_1311_part2_Layout 1 11/6/13 9:38 AM Page 55
S O F T W A R E
S O L U T I O N
pany rep walked her through the process and advised her on the necessary additions, including 2 in-house servers, 2 virtual servers and a
battery backup system.
Ms. Sult has noticed her staffing hours have decreased because the
new system is much
more efficient and
easier to troubleshoot. She can
work through issues
on her own and get
the system back on
track in minutes
instead of wasting
time on a help desk
hotline.
Customized
solutions
Make sure your EMR
is user friendly, from
both billing and charting perspectives.
Vendors should work
with you to customize
their platforms to fit
your needs.
"Charting and entering new information
was extremely difficult with the old sysN O V E M B E R 2013 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E
5 5
