B
etween the quality measures that government agencies
collect, the performance statistics you report to bench-
marking services and the levels of satisfaction your
patients feel after their surgical experiences, there's a
lot of information out there to rate how you're doing
your job. Recent years have seen more and more of this type of infor-
mation becoming publicly available, to the point that a potential
patient can make a judgment on the care you provide without even
setting foot in your facility. But you can use these details to your
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Take Advantage of
Healthcare Transparency
Expert insights on putting quality measures and
outside opinions to work for your facility.
David Bernard | Senior Associate Editor
