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M A R C H 2 0 1 4 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E
and looks into the sterile processing logs for
clues. She also reports quarterly to the QI com-
mittee, the medical advisory committee and
the governing board. We always have timely
information about potential and actual infec-
tions, our charge nurses and teams are able to
stay up to date with current infection preven-
tion practices, and we always know how well
we're doing.
2. Explain the reason
behind their actions
Frequently remind your teams that they aren't
just cleaning a room or piece of equipment,
processing instrument trays or cleaning their
hands. They're preventing infections. When
teams view their roles and actions from that
perspective, it can improve their attitudes and
help them realize that what they do is impor-
tant — that they themselves can help prevent
infections and keep patients safe.
3. Have 'clean' competition
Our "secret shoppers" are always on the look-
out, monitoring surgical teams and physicians
for proper hand hygiene after they remove
gloves, before and after they care for patients,
and after all other events that can contaminate
hands and increase the risk of infection. Then
we post scores every month and break them
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