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S U R V E Y
are very long most weeks," says another manager. "If you figure into my salary the amount of hours I work, often I make less per hour than my staff."
"I made more money as a staff nurse in the hospital 3 years ago than I do as the center director," says Amy Hites, BAPS, RN, director at the CDH Endoscopy Center in Willoughby, Ohio. "The amount of responsibility and
stress running the entire center is enormous and I don't feel I am adequately
compensated."
"For the amount of hours I put in as director, I would make more as a floor nurse without the extra responsibilities," adds Tonia Mandio, RN, director of nursing at Inland Valley Surgery Center in Temecula, Calif.
Magic words?
Other managers say that in the absence of a few more bucks, a few pats on the back from the people who write the checks would boost their enthusiasm.
"They maintain the attitude that I will just make everything happen for them and I really only hear from them on problems. I'd like to have them show a little more thoughtful gratitude," says a business office manager.
"We did amazing on our last survey and I didn't even get a thank-you from 2 of the owners," says another, "much less a raise or bonus."
"I feel like I am being taken advantage of," argues another manager. "My job has transitioned from nursing supervisor to office
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How many hours per week
do you typically spend on the job?
Less than 40 Hours
ASCs 8.4%
Hospitals 12.6%
40 to 50 Hours
ASCs 59.2%
Hospitals 51.6%
50 to 60 Hours
ASCs 29.5%
Hospitals 29.1%
More than 60 Hours
ASCs 2.9%
Hospitals 6.6%
SOURCE: Outpatient Surgery Magazine
Reader Survey, December 2013, n=533 (349 ASC administrators, 184 hospital
based leaders)
