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Melt Your Job Stress Away - January 2014 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 110 O P H T H A L M O L O G Y *** PHACO HANDPIECE REPAIR Complete handpiece rebuild on most major brands Advanced Optisurgical Inc. has over 30 years of combined experience repairing phaco handpieces. All repairs are performed at our facility in Lake Forest, California USA. • New Ultrasonic Motor • New Connector • New Cable and Strain Reliefs AOI also carries in stock phaco accessories such as tips, sleeves, cautery cables, pencils and forceps, I/A handles and tips, vitrectomy cutters, and infusion sleeves. Call AOI for Information 800.576.1266 or 949.580.1266 *** Stonecipher, MD, director of the Laser Center in Greensboro, N.C., which offers similar advanced treatments. "I used to spend 30 minutes going through all the variables, covering every possible detail, only to have people say, 'You're the doctor. What do I need?'" says Dr. Stonecipher. Eventually, he boiled the discussion down to 2 questions: "I say, 'You've come to me for a consultation. You've determined you have a problem. You can't see because of cataracts. Do you want to be without glasses?' Usually about 60 to 75% say they would like that. The second question: 'Are you willing to pay extra?' If yes, we can move forward." He's careful not to make assumptions about what the answers will be. "With a lot of patients, you think they can't afford some type of premium channel," he says. "But it turns out they can." The biggest obstacle, says Dr. Stonecipher, is what happens when older patients go home and tell their offspring what they've decided. "Unfortunately, the people who most often put an end to the plans are the children. They say, 'Don't spend my inheritance. You're 83 years old, you don't need this.' Patients go home after deciding to have the procedure and then they get talked out of it." The best preemptive strike may be to

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