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reps befriend the surgical team, its members might cover for their bending of the rules and you lose some of your ability to manage their
access to the OR.
Do your best to limit after-hours socializing between reps and your
staff — reps shouldn't attend team-building gatherings paid for by your
facility. Remember, too, that social events sponsored by reps must
include some form of education, and they are limited in how much they
can spend on such occasions. Alert a company's management if you
feel their rep is often stepping over the line of appropriate social behavior or hosting events that violate guide--
lines in place to curtail undue financial influence on the products your
surgeons and staff prefer to use.
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Track supplies. Reps often deliver supplies you've purchased from
their companies, items provided on consignment and supplies loaned
for the day. They also often feel entitled to enter storage areas to check
on their supplies or even take a surplus from your stock to bring to
another center in need. That's all well and good when they own the supplies (those given to you on consignment from their companies), but
what happens when the line gets blurred between who owns what, and
they borrow your items to take to another facility with the idea of
replenishing your stock later? (Never mind that sometimes you end up
storing a rep's "junk" that you don't need or won't ever use.)
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