Outpatient Surgery Magazine

Marking Madness - April 2013 - Subscribe

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://outpatientsurgery.uberflip.com/i/122240

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Page 24 of 157

OSM560-April_DIGITAL_Layout 1 4/5/13 2:27 PM Page 25 reps befriend the surgical team, its members might cover for their bending of the rules and you lose some of your ability to manage their access to the OR. Do your best to limit after-hours socializing between reps and your staff — reps shouldn't attend team-building gatherings paid for by your facility. Remember, too, that social events sponsored by reps must include some form of education, and they are limited in how much they can spend on such occasions. Alert a company's management if you feel their rep is often stepping over the line of appropriate social behavior or hosting events that violate guide-- lines in place to curtail undue financial influence on the products your surgeons and staff prefer to use. 5 Track supplies. Reps often deliver supplies you've purchased from their companies, items provided on consignment and supplies loaned for the day. They also often feel entitled to enter storage areas to check on their supplies or even take a surplus from your stock to bring to another center in need. That's all well and good when they own the supplies (those given to you on consignment from their companies), but what happens when the line gets blurred between who owns what, and they borrow your items to take to another facility with the idea of replenishing your stock later? (Never mind that sometimes you end up storing a rep's "junk" that you don't need or won't ever use.) A P R I L 2 013 | O U T PAT I E N T S U R G E R Y M A G A Z I N E | 2 5

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