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CUTTING REMARKS
• "We're growing cobwebs down here … hurry up!"
• "We're keeping a diary of the day."
• "Dr. Kelly, did your forget your Adderall today?"
• "What's goin' on up there? Didn't you read the manual?"
• "Please tell me you're admitting Mr. Murphy!"
4. Staff feedback
If you want to learn about staff problem spots, the PACU nurses
don't pull punches. They'll tell it to you straight. "Dr. X has a personality like a blocked punt" or "Dr. Y is so rough, his PA is
named Fang." "That resident is lazier than a hound dog." I know
just what 1 nurse means when she says "that resident needs the
talk" or "I need to sit him down."
Our PACU nurses are the embodiment of tough love. They keep
others and me on our toes. Thanks to them, once I leave the hospital, I can rest assured my patients are in the best of hands. OSM
Dr. Kelly (johndak4@gmail.com) is an orthopedic surgeon/ sports-shoulder
specialist who practices in Philadelphia, Pa.
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