4 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • J A N U A R Y 2 0 2 0
LOVES 'N' LOATHES
What You Like (and Don't Like) About Your Job
Let's start with what our survey
respondents dislike about their jobs.
The usuals: managing staff, handling
mountains of paperwork, heavy work-
loads with long hours, maintaining
compliance with onerous and ever-
changing rules and regulations, deal-
ing with finances and contract negotia-
tions, using outdated or insufficient
technology, being short-staffed and
other results of budget cuts, office pol-
itics, physicians who refuse to listen or
adapt, and the never-ending struggle
between controlling costs and provid-
ing the best patient care possible.
Managing staff was a commonly
cited issue. "It's mentally taxing to
address staff members who are not getting along or pulling their
weight," says Debbra Ukele, RN, BSN, director of nursing at
Casper (Wyo.) Surgical Center. "It takes a lot of time and energy
to truly listen and understand each person's point of view."
Linda Nelson, MSN, RN-BC, administrator at North Pinellas
Surgery Center in Dunedin, Fla., laments organizational inertia:
"When you're trying to make changes that will overall benefit the
facility and staff, and people are resistant because 'we've always
done it this way.'"
For Chris Blackburn, RN, BSN, CNOR, administrator at South
• STAFF STRIFE Debbra Ukele, RN, BSN,
director of nursing at Casper (Wyo.) Surgical
Center, says the time and energy she spends
on addressing staff members who aren't get-
ting along or performing well can be taxing.
Casper
(Wyo.)
Surgical
Center
