Hospital, where he's
surgeon-in-chief. He
then studied the
impact it had on the
service and care the
hospital provided. His
research showed text
message reminders
and having patients
log their post-op
progress into the
communication plat-
form significantly
reduced the risk of
case cancellations
and decreased post-
op ER visits.
The information Dr.
Simone and col-
leagues shared with
patients electronically
was contained in pre-
op paper packets, but
prior studies had
shown that less than
40% of patients read
the instructions doc-
tors give them before
surgery and less than
20% can articulate
A P R I L 2 0 1 8 • O U T PA T I E N T S U R G E R Y. N E T • 1 1
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ǁŝůůƐĂǀĞLJŽƵƌƐƵƌŐĞŽŶƐĂŶĚƐƚĂĨĨƚŝŵĞ͕ĨƌƵƐƚƌĂƚŝŽŶ͕ĂŶĚŵŽŶĞLJĨƌŽŵ
ĂLJKŶĞ͘/ƐŶ͛ƚƚŚĂƚǁŚĂƚƚĞĐŚŶŽůŽŐLJŝƐƐƵƉƉŽƐĞĚƚŽĚŽ͍
Physician engagement
is HARDER!
Patient engagement is hard…
sŝƐŝƚǁǁǁ͘ŽŵŵĂŶĚ^͘ĐŽŵ
