M a r c h 2 0 1 7 • O U T PA T I E N T S U R G E R Y. N E T • 8 5
I
t's great if your
patients are filling
out their health his-
tories online, but
there's so much
more that pre-admission
software can do for you. We
use ours to text and call
patients with pre-op
reminders. We also use it to
examine our data — with-
out us having to do a retro-
spective chart review.
Yes, it's a tremendous effi-
ciency booster when
patients register online
without the help of a pre-op nurse. About 85% of our patients com-
plete their online medical histories and fill out other forms — at their
convenience — before arriving in our center on the day of surgery.
That's been great, but we don't stop there.
• Automated calls. As soon as patients get on the surgery schedule,
our software sends them an automated phone call that directs them to
go to our website and fill out the forms online. If they haven't done so
as we get closer to the surgery date, they'll get another reminder call
(at this point, a pre-op nurse also calls patients to see if they need
assistance).
Unleash Your Pre-Admission Software
Online patient registration is just the beginning. You can send
patients automated text and telephone reminders, track data and more.
• SCRATCHING THE SURFACE From automated phone calls to text messaging, your pre-admission soft-
ware can do a lot more than bring the pre-op registration process online.
Pamela
Bevelhymer,
RN,
BSN,
CNOR
rena carney, rN, BSN | Dublin, Ohio
