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Calm & Cool in a MH Crisis - Subscribe to Outpatient Surgery Magazine - March 2018

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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As a result of process improvements and patient satisfaction initia- tives, we eliminated our pre-admission testing (PAT) clinic. This process change added value to patients and their families. We provide pre-op teaching to families over the phone. We discuss safety meas- ures and the SSI bundle components, but the families were no longer required to come to the hospital before surgery. This required us to get creative about getting MRSA swabs. Initially, we mailed the swabs to patients' families, along with an illustrated educational pamphlet. Families were instructed to swab the child and drop the swab off at their insurance approved local lab for testing. However, there were obstacles there, too. Some insurance mandated labs do not have a PCR (polymerase chain reaction) machine, so they had to run the test as a culture. The problem with this is it forced the labs to run the test as a culture, which takes 3 days, versus the 2 hours for a PCR. Additionally, we saw many incon- sistencies with the outside labs. For example, occasionally we'd get results back and it would turn out that the swabs had been tested for something other than MRSA. Our own machines In 2018, our hospital decided that the quality and reliability of accurate MRSA results was necessary to improve outcomes for our patients. All the MRSA screenings are now completed in our own lab at the hospital. We have 2 PCR machines, so time and space were not concerns to support this new initiative. Now, when patients come in to meet the surgeon, usually a couple of weeks before the surgery, we have them present to the outpatient lab for their MRSA screening. If the schedule changes, or if there is an add-on surgery, we can do the testing on the day of surgery. Children who live outside the immediate vicinity of the hospital 6 8 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • M a r c h 2 0 1 7

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