5 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • S E P T E M B E R 2 0 1 7
T
he patient called in a panic. She was stranded on the
southern side of the Mackinac Bridge connecting
Michigan's Upper and Lower peninsulas, as strong winds
made crossing the span too precarious for her high-pro-
file camper. As a result, she was in danger of missing her
scheduled colonoscopy at the outpatient surgery depart-
ment of Mackinac Straits Health System in St. Ignace,
Mich.
The patient had mentally prepared herself for the pro-
PATIENT SATISFACTION
Hired to Exceed Expectations
For the staff of Mackinac Straits Health System Surgery Center,
going "above and beyond" is part of the job.
Mackinac
Straits
Health
System
• HANDS-ON HANDOFF
Staff members collaborate
to guide each patient
through the surgical journey
from the moment they arrive.
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