assistant professor in the department of industrial engineering at
Clemson University, is a systems engineer who's working to retrain the
way surgical professionals view the processes of surgery. "They think
about their patients, tasks and duties, but not necessarily about the
entire continuum of
care," says Dr.
Childers. "That's not a
bad thing. It's just the
way they've been
trained."
Her outsider's mes-
sage hasn't always
been received posi-
tively by surgical pro-
fessionals who worry
about treating people
like widgets. "That's
not what I want to
do, but you need to
find and reduce the
variability in the sys-
tems surgical teams
use," says Dr.
Childers.
To err is not an
excuse
Surgical professionals
need to be mindful of
safety procedures and
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