Outpatient Surgery Magazine

What Surgeons Want - November 2016 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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6 6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • N O V E M B E R 2 0 1 6 Continuous nerve blocks have a bad repu- tation for adding costs to cases, but CNBs don't have to hurt your facility financially. Here are 3 ways they can boost your bot- tom line. • Improved patient satisfaction. Perhaps one of the biggest changes you'll see after adding a continuous nerve block program is an increase in your patients' overall satisfaction. Keep in mind that patients who receive a single-shot block and are awakened at 2 a.m. by the excruciating pain of their surgical site are going to be the ones filling out their patient satisfaction surveys. CNBs prolong their comfort, which often means higher AHPS/OAS-CAHPS scores, which, in turn, will translate to higher Medicare reimbursements and possibly higher payments from private payers down the road. • Increased case volume. Continuous nerve blocks also let you per- form surgeries in an outpatient environment that may not have always been possible. They are part of the reason why we're seeing patients head home just a few hours after procedures like knee replacements and advanced shoulder surgeries. • Better word-of-mouth. A robust CNB program also boosts your facility's reputation among potential patients, driving more business to your center. We routinely get patients that say they come to Andrews specifically because they've heard how great our pain con- trol is after knee, ankle and shoulder surgeries. That's a reputation that's hard to put a price tag on. — Brandon Winchester, MD BLOCK ECONOMICS When Done Right, CNBs Can Boost Revenue • MISPERCEPTION Continuous nerve blocks have an unfair reputation for being a revenue drag. Andrews Institute ASC

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