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High Reliability in a Highly Unreliable World
In a high-risk environment like surgery, where the cost of an error
can be catastrophic, if not fatal, you must rely on a systems
approach to prevent human error from causing harm. A former
coast guard pilot led an interactive workshop about transforming
surgical facilities into high reliability organizations.
Spence Byrum, HRS (High Reliability Solutions) Consulting, Weston, Fla.
