O C T O B E R 2 0 1 6 • O U T PA T I E N TS U R G E R Y. N E T • 2 7
Share your great idea for saving time or money
at ideas@outpatientsurgery.net.
• Scrub in. If you find you need a
better understanding of what's
really going on at your facility, you
can't do better than walking the
walk. Rounding daily with staff and
surgeons, from pre-op through the
OR to PACU, lets you see the peri-
operative process in action, and ask
the hard questions, such as "What
improvements are necessary
here?" and "What do you need from me to do your job better?"
• See it my way. If, on the other hand,
you feel your staff would benefit from a
clearer understanding of the impor-
tance of the roles they (and you) play,
try "Walk a Mile in My Shoes Day."
Arrange for pre-op and PACU nurses
to spend a shift job-shadowing your OR
nurses, and vice versa. Give the busi-
ness office a glimpse of the surgical
suite, and introduce your clinicians to
coding and billing. Even your managers
might find a day in the administrator's
office eye opening. The more that your employees understand how
and why the process works, the stronger your team will become.
