physicians (52%) and nearly two-thirds of facility leaders (64%) say
everyone's ideas and suggestions are always encouraged, heard and
valued. But only about one-third of nurses and technicians (32%)
agree. "No one listens or has respect for other professionals' opinion
or advice," one RN
tells us. "We are to do
what management
says and not to think
out of the box,"
insists another.
Of course, that
could be a perception
issue, points out Kris
Sabo, RN, executive
director of an Idaho
surgery center. "Staff
may not feel they are
being heard if, for
some reason, their
idea is not implement-
ed," she says.
Our survey suggests
that you might want
to increase the fre-
quency or the volume
when you assure staff
that input is always
welcome. On a simi-
lar note, the vast
majority of respon-
4 6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • J U N E 2 0 1 6
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