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matically prepopulates into our EMR," says Ms. Keenan. "Whether you're in pre-
op, the OR, a procedure room, or in PACU, information is immediately accessi-
ble to everybody at any time. Pre-op information is available, allergies have
already been pre-populated, the medical history is in there." She says no matter
what area of the facility you're working in, you can see everything that's taken
place with that patient.
Customized reports are also easy and helpful, says Denise Wilson, RN, BSN,
patient care clinical coordinator at Parrish Medical Center in Titusville, Fla. "We
Readers' opinions about their EMRs trend toward the
negative. That may be because of dramatic differences
not only in their systems, but also in the training and
support their vendors provide.
— Jim Burger
Has your EMR improved
your facility's efficiency?
Yes 46% No 54%
Has your EMR improved
your surgeons' satisfaction?
Yes 27% No 73%
Has your EMR improved
communication among caregivers?
Yes 56% No 44%
Has your EMR improved your surgical revenues?
Yes 34% No 66%
How intuitive and user-friendly is your EMR?
Extremely 12% Reasonably 46%
Not very 25% Not at all 17%
How confident are you that you're able to use
your EMR to its maximum potential?
Very 16% Somewhat 38%
Not very 31% Not at all 15%
How would you rate your EMR vendor's training
and technical support?
Excellent 11% Good 28%
Fair 36% Poor 25%
SOURCE: Outpatient Surgery Magazine online survey,
February 2016, n=255
READER SURVEY
High Marks Rare When Evaluating EMRs
