M A R C H 2 0 1 6 • O U T PA T I E N TS U R G E R Y. N E T • 1 7
O
ur
ambu-
latory
surgery unit is
set up across
the street from
the main cam-
pus of the hospi-
tal. Because of
this, families
waiting for their
loved ones in
surgery used to
have to go
across the street for a cup of coffee. To simplify things, we creat-
ed our own free hot beverage stand in the waiting room that fea-
tures a selection of coffee, hot chocolate and tea, as well as cold
water. The set-up has been so successful, in fact, that the eye clin-
ic managers from down the street recently came by to see it after
several of their cataract patients raved about it! It's an easy and
affordable way to keep escorts content until your patients are
ready to go home.
Christopher M. Lomboy, RN, BSN, RNFA, MBA
Kaiser Permanente San Jose (Calif.) Medical Center - Ambulatory Surgery Unit
chris.m.lomboy@kp.org
Free Hot Drinks Keep Patients' Escorts Happy
• COFFEE OR TEA? A simple hot beverage stand can keep patients' escorts
content until surgery is finished.
Christopher
M.
Lomboy,
RN,
BSN,
RNFA,
MBA
