Patients' Experience"), there is another sim-
ple solution to calm delayed patients: Keep
them informed. While having the surgeon per-
sonally update the patient is the best option, a
nurse doing regular pre-op rounds works well,
too.
If there's a delay, be honest about why and
try to make the patient more comfortable. For
example, a nurse could say, "Sorry, Ms. Smith.
There was an administrative delay with one of
the previous cases, so we'll have you in the
OR in about 20 minutes. In the meantime, can
I get you a warm blanket?" It's a small ges-
ture, but it goes a long way.
2. Explore the IOL offerings
Back when I performed cataract cases, the
goal was to get patients as close to 20/20 as
possible without the need for glasses. Most
understood that if they had astigmatism, or
wore bifocals, they would still need glasses
post-operatively. Those days are gone.
Patients want near-perfect vision — and sur-
geons can deliver that request.
A large part of this innovation is due to pre-
mium toric and multifocal intraocular lenses
(IOLs). Before my surgery, my visual acuity
was very good. I used reading glasses, but
never had issues with distance vision. So
when I studied my IOL options, I considered
5 8
O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | N O V E M B E R 2 0 1 5
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800.576.1266 or
949.580.1266
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9 Orchard Rd, Suite 111
Lake Forest, CA 92630
www.optisurgical.com
info@optisurgical.com
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