When negotiating
with payers, centers
need to arm them-
selves with detailed
data, he says: We're
doing X number of
these cases, and we
want to keep doing
them, but we have to
be profitable. If you
take these cases to
the hospital, it's
going to cost you
that much more. So
give us half the dif-
ference and we'll
both be happy.
Of course, there are
some cases you sim-
ply can't afford to do.
"You have to send
them to the hospital,"
says Mr. Péo. "The
thing that keeps sur-
gery centers open is
financial perform-
ance. And the things
that ensure good
financial perform-
4 1
A U G U S T 2 0 1 5 | O U T P A T I E N TS U R G E R Y. N E T
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DELAYS
RETURNS TO
SURGERY
TRANSFER TO
HOSPITAL
POST-OP
PAIN
POST D/C
CARE
PAIN AT
HOME
PERCEIVED
EXCELLENCE
100
90
80
70
60
50
40
30
20
10
0
Complication Delays Returns Transfer Post-Op Post D/C Pain at Perceived
to
Surgery to Hospital Pain Care Home Excellence
Benchmark
2.3% 4.8% 0.8% 1.2% 7.8% 99.4% 62.5% 89.9%
Your Center 1.0% 0.0% 0.0% 1.0% 5.5% 100.0% 72.8% 95.2%
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