hugely important.
Q: How do you handle problems that inevitably arise?
LV: We ask providers to handle any issues they might have in a profes-
sional manner, meaning they report concerns directly to Dr. Campbell
instead of complaining to someone on the surgical team about what they
want done in the room. We have processes and polices for dealing with
issues.
FC: There's got to be a personal connect. Working through problems
over e-mail is not the way to approach it. I think you have to have
an open line of communication, be accessible to one another and
feel comfortable finding the other and saying, Hey, I need 5 min-
utes. Can we sit down and talk about a problem and discuss ways
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O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | A P R I L 2 0 1 5
We asked readers at hospitals and surgery centers about the quality of care
their anesthesia teams provide. Here's a sampling of what we found out.
• 42% say their providers always actively participate
in committee meetings.
• 17.5% say providers don't help speed room turnovers.
• 75% say providers help create and review policies and procedures.
• Close to 80% of providers educate staff during anesthesia-related in-ser-
vices.
• 60% say their providers have positive bedside manners.
• Roughly 25% say providers don't follow proper infection prevention
practices.
• 15% are currently looking to replace or upgrade their anesthesia service.
SOURCE: Outpatient Surgery Magazine online reader survey, March 2015,
n=100.
READER SURVEY
How Would You Rate Your Anesthesia Providers?
