The collaboration is one of many sources through which surgery
centers can benchmark themselves and their performances against a
range of other facilities. "It's like a mirror," she says. "Everything lets
you look at yourself more closely, and measure up to the best of the
best." And if you exceed the best? "You can say, 'The industry average
is x, and look at us, we're better.'"
Twice a year, the Accreditation Association for Ambulatory Health
Care's Institute for Quality Improvement issues a benchmarking
report on a chosen procedure, from beginning to end, as practiced at
ASCs nationwide. Regardless of the specialty, best performers can
promote their standings to the media, their communities or even to
payors with whom they're contracting, says Naomi Kuznets, PhD, sen-
ior director and general manager of the Skokie, Ill.-based institute.
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