make.
Look for the companies that have a lot of educational materials to sup-
port what you're doing — things like handouts that the surgeon's office
can provide, online patient videos and answers to frequently asked ques-
tions. Many questions are pretty straightforward and predictable, like
What does this little thing do? or Why am I getting some dripping out of
here? Most calls don't require an intervention; they just require patient
reassurance. Some manufacturers can even report data back to you,
based on those phone calls, so you'll have a record of pain scores or
other quality-assurance data you might want to collect.
From a teaching standpoint, once you've decided on a given pump,
it makes sense to stick with it, rather than having a variety of pumps
around. The more types of pumps you have, the more likely you're
P A I N P U M P S
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