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STAFFING
Ann Geier, MS, RN, CNOR, CASC
Put Problem Employees in Their Place
Act swiftly and assertively to stop trouble as soon as it starts.
You know who the bad apples are. They're the last to arrive almost every day. They talk during staff meetings. They direct staff to do what they think is best instead of what you want. They buddy up to physicians. They constantly call in sick. So how do you handle the troublesome few who push every one of your buttons and test every ounce of your patience?
1. Intervene immediately
Let's say one of your nurses is supposed to arrive at 6:45 a.m. to set up an OR. Instead, she arrives 30 minutes late and doesn't say anything to anyone. The OR team had to scramble to open her room while opening theirs, and they aren't happy about it. You might not
WHO, ME? Some nightmare nurses might not think they're doing anything wrong.
