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Comfort of familiarity
The main reason I consider promoting from within? You already know how hard current employees
work and how their personalities mesh with staff
and surgeons. You're also familiar with their clinical or business skills and how those skill sets
match the qualifications you've established for the
open position.
The same can't be said for outside hires. No matter how many candidates you interview, how
impressive their résumés and how extensive your
vetting process, trying to figure out how a new person will do is largely a crapshoot. What's more, an
outsider might cost you more. "Paying More to Get
Less: The Effects of External Hiring versus
Internal Mobility," a recent study by Matthew
Bidwell, an assistant professor at the University of
Pennsylvania's Wharton School, found that external
hires get paid 18% to 20% more than internal
employees do for the same job, but they get lower
marks in performance reviews during their first 2
years on the job. Mr. Bidwell's study, published in
the journal Administrative Sciences Quarterly,
O C T O B E R 2012 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E
