Outpatient Surgery Magazine

The New Quality Standards - January 2013

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://outpatientsurgery.uberflip.com/i/153372

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Page 6 of 48

PERFORMANCE INDICATORS Key Hospital Quality Measures Surgical care improvement Patient experience of care measures (measured in success rates): (measured in success rates): • Staff orders recommended • nurses communicated well (always) • physicians communicated well (always) venous thromboembolism prophylaxis. • help received quickly (always) • Patients receive appropriate venous thromboem- • pain controlled well (always) bolism prophylaxis within 24 hours of surgery. • staff explained medications (always) • Patients on beta blockers before arrival receive beta blockers during perioperative • facility kept clean (always) period. • given discharge instructions (yes) • overall hospital rating (high) • would recommend hospital (definitely) Focus on what matters program." OSM Dr. Shapiro says ASC quality data report- E-mail dcook @outpatientsurg ery.net. ing will evolve into pay-for-performance based on the value-based purchasing model. Will the 2 programs eventually merge? That's uncertain. What's clear is reimbursement tied to some form of quality measures is here to stay. Embrace the new payment model, but don't lose sight of what drives you and your staff to excel. "Take the best possible care of patients because it's the right thing to do," says Dr. Shapiro. "Not because it will make your statistics look good for some reporting J A N U A R Y 2013 | S U P P L E M E N T TO O U T PAT I E N T S U R G E R Y M A G A Z I N E 7

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