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be no pollen up there." It's become a running joke among the OR staff: "Anybody been up on the rooftop to check the pollen lately?"
Another surveyor complained that artwork adorning the walls in the hallways obstructed patient stretcher flow. "They don't even stick out as far as the guardrails," says Ms. Mills of the canvas-wrapped pieces of art. "The pictures weren't dusty or dirty, and there was no glass. We eventually had that overturned."
Then there was the surveyor who wanted a sign acknowledging the facility's security cameras. Not just 1 sign, but one where every camera was located. "That makes no sense to me," she says.
One ding, however, has caused quite an inconvenience to the surgical services at Western Maryland. The hospital has been forced to move its bronchoscopies to its intensive care unit. Surveyors correctly point-
