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IDEAS THAT WORK
WHAT GETS MEASURED GETS DONE
Improve Your First-Case Start Times
We publish our daily on-time
first-case starts and the reason for delays in an area that all staff and physicians can see, including a Pareto chart that lists the reasons for the delay. It has totally created a culture of being on time.
Lynette Wilkos-Prostran
Weiss Memorial Hospital
Chicago, Ill.
lynette.wilkos@aol.com
TRAFFIC JAM When the first surgical case of the day starts late, it delays subsequent cases.