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IDEAS THAT WORK
POST-OP PAPERWORK
Make Discharge
Directions Stand Out
getting they received discharge
instructions once they returned
Texas Health Wo
men's Specialty
Surgery Center
W
e had problems with patients for-
home after surgery.
To ensure they
don't miss the
important documents in the paperwork packets they
receive in PACU,
HARD TO MISS Documents placed
in brightly colored folders won't get
lost in the shuffle.
we now place the
instructions in
soothing, brightly colored folders with
"Discharge Instructions" written in bold letters across the front. We also include patient
satisfaction surveys with facility-addressed
stamped envelopes.
Vicki V. Schultz, RN, CASC
Texas Health Women's Specialty Surgery Center
Dallas, Texas
vschultz@thwssc.com
N O V E M B E R 2012 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E
