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IDEAS THAT WORK
BIRTHDAY AND BUSINESS
Keep Your Credentialing Files Up to Date
W
e're always struggling to
get physicians' current
license information from the
office practice. We've found the best tickler is to send our doctors a birthday card
that also reminds them to send their new
licenses.
Louise DeChesser, RN, CNOR, MS
Middlesex (Conn.) Center for Advanced Orthopedic Surgery
ldechesser@mcaos.com
SMART START
Begin Patient Education Early
G
ive your patients the post-op instructions and post-op supply lists
when they schedule their surgery. If they choose to look them
over, they can be prepared for all their post-op needs before the
day of surgery. It also lets them ask pertinent questions. We give patients
a folder with 2 pockets: left side is pre-op instructions and labs; right side
is post-op instructions along with website addresses and phone numbers.
Lynda Dowman Simon, RN
Mercy Clinic: ENT Surgery Center
Springfield, Mo.
lynda.simon@mercy.net
D E C E M B E R 2012 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E
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