Outpatient Surgery Magazine

Personal Battle - March 2021 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 13 of 69

1 4 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • M A R C H 2 0 2 1 I t's important to keep everyone on your staff engaged and connected, and fun group activities can help cre- ate a sense of community among the team. Try inviting members of your periopera- tive department to submit unique T-shirt designs and hold a group vote to decide on which motto and logo will represent the team for the upcoming year. Have the T-shirts made and ask the winning design- er to pass them out at a staff meeting. You'll find the design contest will build excitement among the team, and they'll wear the shirts with a sense of pride. Karen Tjelmeland, BSN, RN, CNOR Banner Baywood Medical Center Mesa, Ariz. karen.tjelmeland@bannerhealth.com DESIGN CONTEST Custom T-shirts Build Team Camaraderie STAFF-INSPIRED SAYINGS Members of the perioperative team at Banner Baywood Medical Center came up with several inspirational messages. Banner Baywood Medical Center PATIENT SATISFACTION Don't Look Far for Helpful Facts W e created a custom handoff form that's placed on top of each patient's chart to keep staff abreast of pertinent information that's not typically part of their medical record. In addition to noting case start and stop times and patients' allergies, we jot down quick notes about patients such as "hard of hearing" or "fall risk." We also use the form to share personal details. For example, when a nun was in for a procedure, I made a note on the form to address her as "sister." Patients pick up on this attention to detail dur- ing our interactions and really appreciate it. Our staff members also love the form, which has improved their ability to find key information — no more digging through a patient's chart — that leads to more efficient and safer patient care. Carson McCafferty, MSN, RN, CNOR, CSSM, CSRN Eye 35 ASC Schertz, Texas carson@eye35asc.com QUICK REFERENCE The hand-off form provides easy access to relevant medical information and personal details about patients. Carson McCafferty Ideas Work That

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