Cover design by Ethan Anderson
Photo courtesy of
Baystate Medical Center
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4 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • N O V E M B E R 2 0 2 0
Departments
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Editor's Page
The World's Best Nurse
Dan Cook | Editor-in-Chief
8 Ideas That Work
• Pre-op bay murals
• Rapport-building patient questions
• A safety-risk sign system
16 Staffing
Gratitude Goes a Long Way
Maria Marabito | Contributing Editor
18 Diversity, Equality & Inclusion
Much More Than a Kind Gesture
India Marshall
20 Business Advisor
The Secret to Bundled Payment Success
Scott D. Anseth, MD
69 Thinking of Buying …
Automated Endoscope Reprocessors
Delicate procedures demand dynamic
patient positioning options.
Hank Balch, CRCST, CIS, CER, CHL
74 Anesthesia Alert
Safe Anesthesia Care During COVID-19
Roxanne McMurray, DNP, APRN, CRNA
76 Safety
Managing Medication Shortages
Allen Vaida, PharmD, FASHP
78 Product News
81 Advertiser Index
82 Behind Closed Doors
Still Giving Thanks
Paula Watkins, RN
facebook.com/outpatientsurgery
twitter.com/outpatientsurg
linkedin.com/company/outpatientsurgerymag
