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O U T S O U R C I N G
Glendora Digestive Disease Institute in Glendora, Calif., close the loop before the
inspectors arrived.
On the big day, the surveyors "complimented
the neatness and cleanliness of the facility, and the friendliness of the staff," she says. But it was her ability to correctly answer surprise
questions ("Where are your fire blankets?"
"Outside the OR door, on the right.") or quickly
produce complete documentation (for example, logs of time, humidity and temperature of the sterile field for every procedure) that won the day.
"I couldn't have done it without our consultant," she says. "Regulatory requirements are a pretty heavy thing — surveyors can shut you down. For us, the security of outsourcing
preparation was worth every penny." OSM
PHACO HANDPIECE
REPAIR
Complete
handpiece
rebuild on most
major brands
E-mail swasek@outpatientsurgery.net.
Call AOI for Information
800.576.1266 or 949.580.1266