to be canceled.
Ms. McGee says the communication portal has spared staff from
several hours of scanning documents into the facility's electronic
health record, and the amount of paper that ends up in the shredder
has been cut in half. Patients have also benefited from being able to
submit clinical information to the center at their convenience and
receiving timely information about their procedures on their phones.
"It's just the way the world works now," says Ms. McGee. "It's how
people want to be contacted and communicate. Our app has been a
huge success."
2. The essential comfort measure
Post-operative nausea and vomiting (PONV) can upset a patient even
if the procedure was a
success. Carson Valley
Medical Center in
Gardnerville, Nev.,
considers PONV pre-
vention one of the
most important
aspects of improving
the patient experi-
ence.
"We use aromathera-
py to curb PONV in
the PACU, and use a
different scent in the
pre-op area to reduce
anxiety," says Jennifer
Matus, RN, BSN, the
J U N E 2 0 2 0 • O U T P A T I E N T S U R G E R Y . N E T • 8 7
Tat Marker takes
seconds to remove
post-op resulting in
happier patients
t Marker takes
conds to remove
st-op resulting in
ppier patients
www.viscot.com
viscotcs@viscot.com • 800.221.0658
The cataracts are gone
but the purple
mark is
embarrassing
Quick to apply, easy to remove - see demo:
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