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OSM560-April_DIGITAL_Layout 1 4/5/13 2:30 PM Page 94 O P H T H A L M O L O G Y SURGEON SATISFACTION What Your Eye Docs Really Want O pay the bills and are valuable assets considering the time you spend on them and the volume you're able to host — getting a new microscope or upgrading phaco machines every 7 to 10 years isn't asking too much of your ownership board. Upgrading technologies will also let surgeons know you're investing in your facili- Holly Ylinen, RN phthalmology is my multi-specialty ASC's bread-and-butter service, bringing in 130 to 150 procedures a month performed by 3 aggressive and forward-thinking surgeons. Here's how I keep them happy and productive. 1. Light anesthetic touch. When done efficiently, ophthalmic cases are ideally suited for the fast-paced surgery center environment. We help that efficiency along by using little to no sedation and setting patients' expectations for light anesthesia before they arrive for surgery. We're not invasive to the patient pre-operatively, which really saves time in recovery, and lets us move a good number of patients through the center in a relWISH LIST Surgeons love working with the latest technologies and an expert staff. atively short amount of ty's future success, which, if eye procetime. (On cataract days, we do about 24 dures are as important to your facility as cases from 7:30 a.m. to 3:00 p.m.) Upon they are to mine, is especially important to arrival, patients receive oral midazolam do. Let's look at why it's important to ensure (Versed), which lacks the potency of an IV your surgeons are working with the latest dose and works well for the older patient population who make up the majority of our innovations in 2 essential pieces of equipment. eye cases. Once lightly sedated, patients • Microscopes. We're in the midst of trialare pleasantly relaxed and stay quiet on the ing a surgical microscope, and hope to purtable during procedures, helping surgeons chase 2 new models in the near future. At perform surgery as quickly as possible. $110,00 to $125,000 per scope, it's a big 2. Upgraded equipment. Filling a profinvestment (although I'm trying to strike a itable surgery center with the latest techdeal by trading in our 2 older models), but nologies will make it even more profitable. one I'm very willing to make. Why? The betAnd because you can always depend on a ter the microscope, the better surgeons will steady flow of ophthalmic cases — they have reasonable reimbursements, they help perform. Microscopes can last years with 9 4 | O U T PAT I E N T S U R G E R Y M A G A Z I N E | A P R I L 2 013