Outpatient Surgery Magazine

Marking Madness - April 2013 - Subscribe

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 137 of 157

OSM560-April_DIGITAL_Layout 1 4/5/13 2:32 PM Page 138 SAFETY SPEECH THERAPY Teach members of the surgical team to communicate with one another during high-stress situations. Speak Up for Surgical Safety It's the difficult conversations that help protect patients. H ow do you get staff members and physicians with various personalities, outside influences and clinical focuses to communi- cate effectively in the OR so everyone works toward a common goal: excellent and safe patient outcomes? By teaching them how to have difficult conversations during the high-stress situations that arise in surgery's pressure cooker. Understanding the issues Here at Saint Francis, we worked from the comprehensive AORNWorld Health Organization surgical safety checklist and consulted with a behavioral psychologist to identify communication needs with1 3 8 | O U T PAT I E N T S U R G E R Y M A G A Z I N E | A P R I L 2 013 Saint Francis Hospital and Medical Center Scott Ellner, DO, MPH, FACS

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