M A R C H 2 0 2 0 • O U T PA T I E N T S U R G E R Y. N E T • 5 3
Y
ou can look at accreditation surveys as white glove
inspections designed to ding your deficiencies or as
opportunities for learning and growth. To help you take a
more positive and proactive approach to the process, we
sought advice from a group of administrators who have
just wrapped up their facility's accreditation renewal or are currently
in the thick of the preparation process. Their insights will have you
ready to greet surveyors with calm, cool confidence.
Don't Sweat Accreditation Surveys
Planning and practice will have you prepared
instead of panicked when surveyors come calling.
Jared Bilski | Managing Editor
• TAKE IT IN STRIDE It's critical to receive feedback without getting overly defensive because, at the end of the day, you and
your surveyor have the same end goal — ensuring patients receive the best care possible.
Heath
DeHaan,
Metro
Health
OAM
Surgery
Center
