Outpatient Surgery Magazine

OR Excellence 2019 Awards - September 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 143 of 144

crammed in a drawer or a locker. The hospital provided lunch. Then there'd be the requisite quiz — and you didn't have to guess 7 out of 10 right to pass. Never-ending nesting dolls Today, onboarding is more like waterboarding. You get 5 days of in- depth presentations and hands-on demonstrations about every hospi- tal department. It's like Back-to-School Week. Everything starts at 0800, and if you're late, you might get to make it up … or not. You get 30 minutes for lunch — and you're on your own. Those at the head of the class had the foresight to brown bag it. I think the No-Lunch Lunch is actually a cruel test to see if you consider variables or do you just function on gut reaction when you don't plan? The quizzes are now major online competency exams. You can only miss 1 or 2 questions (so I've heard) if you expect to pass and advance to the next overwhelming module (the modules are like nesting dolls that never seem to end — the more you open, the more detailed they become). Some modules are pass-or-fail. The program will shut down once you've guessed wrong one too many times and instruct you to take the walk of shame so you can ask the educator to readmit you into that module. By the way, you don't retake the test you failed. They give you a new set of questions in case you took pictures of previous tests with your phone. A quick aside: It's funny, they spend a whole day on the facility's mission statement, values and vision, and I still haven't found, in any hospital that I've worked in the last 35 years, that everyone walks the talk. Actions speak louder than buzzwords like "healing ministry," "care of the whole person — body, mind and spirit" and "not-for-profit healthcare system." Not for profit? Where is all that money going to? Behind Closed Doors BD 1 4 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • S E P T E M B E R 2 0 1 9

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