If you want to incorporate What-Could-Go-Wrong brainstorming ses-
sions at your facility, here are a few ground rules you should follow:
• Stress to your staff that there's no such thing as a bad idea as
long as the idea is relevant to the topic at hand. You don't want peo-
ple to be afraid to speak up!
• Shoot for quantity, not quality, early on. The more ideas, the better.
You want staff to piggyback off each other in the initial brainstorming
session.
• Remind staff to think about all the different areas where a failure
could occur — people, supplies, equipment, methods and environ-
ment.
Suzi Walton, CASC
Ohio Surgery Center
Columbus, Ohio
swalton@ohiosurgerycenter.com
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